Questions Caregivers Should Ask During an Interview

Home care employee interviews a potential caregiver
If you’re wondering what questions caregivers should ask during an interview, start with these.
Starting out in a new career in caregiving is both exciting and a little nerve-wracking.

There’s the thrill of a job interview and all the possibilities that might lay ahead. But there are also many questions to ask during a caregiver interview. Will you enjoy this type of work? What will your day-to-day look like? Is this the right move for you?

The current need for in-home caregivers is great. So, if you’ve just landed a job interview for a caregiving position with a local home care agency, congratulations! To make sure the job and the agency are right for you, it is important to make the most of your time during the initial interview. The following are some questions caregivers should ask during an interview to ensure they’re making the right move.

About the Job

  • What does a typical day or week look like in this role? As a caregiver, there may be no “typical” day or week, as you will likely work with multiple clients whose needs and personalities are unique. However, you can still get a feel for how the agency expects your day to run in terms of company best practices – Will you wear a uniform? Are there procedures that need to be followed for clocking in and out? Etc.
  • What kind of care will I be providing? Understanding the scope of the care you will be expected to provide can help you gauge whether or not caregiving is the right fit for you. Will you have clients with Alzheimer’s disease? Will you be expected to lift and transfer a client from a chair to their bed? Are any clients combative?
  • How many clients will I be assigned to? Will you be allowed to choose the number of clients you take on? How will client assignments be handled?
  • Will I be compensated for drive time and mileage? Find out the details of what is expected from you regarding transportation, responsibilities for which are often tangled with other care-related duties.

About Training and Professional Development

  • What does your onboarding process look like? The way a company introduces a new employee to its team, procedures, and work environment can tell you a lot. Is there communication between the offer of employment and your first day? Will training or job shadowing be part of onboarding? How will you learn day-to-day processes like clocking in and out, taking caregiver notes, etc.?
  • What kind of training is provided? Stepping into a new caregiving role can be intimidating. If you have never cared for a person with dementia before, for example, it helps to know how to handle the challenging behaviors that can present in later stages of the disease. Proper training and support from the agency will set new caregivers up for success and make them more confident in their roles. Find out what kind of training is provided before you start your role and if there will be ongoing training as well.
  • What learning and professional development opportunities are available to your employees? A career is more than just punching a timeclock. Ideally, you want to work in an environment where you can learn and grow. This question can reveal whether the agency values caregivers who are interested in growing with the company.

About the Company

  • Can you describe your company culture? Asking this question is a good way to assess the working environment of the agency and whether you’ll fit in. From the interviewer’s response, you should be able to determine if the agency prioritizes employee happiness, what the work-life balance is like, and how the team gets along in general.
  • Can you tell me more about the team? Who will I be reporting to? This will help you understand the way the company is structured and who you can go to with questions, concerns, and other job-related inquiries.
  • How could I impress you in my first three months? Asking this question at the end of the interview shows the interviewer that you’re eager to make a positive contribution to the agency. Pay close attention to their response as it will tell you what aspects of performance mean the most to the agency.
  • What opportunities for career development can I strive for? If career advancement is a priority of yours, shoot for the moon! To ensure the job opportunity has the career advancements you have been craving, don’t hesitate to ask. When there are opportunities to promote from within, it will benefit you if supervisors know you’re interested and enthusiastic.
Job interviews can be stressful, but these questions can help you not only find out if the agency is a good fit for you, but will also make you sound confident and enthusiastic about the opportunity. At CaregiverJobsInSanDiego.com, the top caregiver site in San Diego, we are dedicated to helping caregivers in our area find careers where they can make a lasting impact. Ready to find a new and exciting opportunity? Discover a new path in caregiving.